Frequently Asked Questions

Many of you will have questions about our transfer service and that's only natural. Take a look below and see if your question or questions are there. Feel free to contact us about our transfer service if you have any questions or concerns that aren't covered on this page.

What is the process to get my records and tapes transferred ?
How much does it cost ?
My tape or record is irreplaceable and I can't risk mailing it ?
How do I pay for my order, can I use PayPal ?
How do I package and ship my recordings ?
Are my recordings safe ?
Do you return my orginal materials ?
Does restoration fix everything like new ?
Can I make or sell copies of my new CDs, DVDs or MP3s ?
Do you listen to my tape, record or watch my personal video ?
Do you keep a copy of my transfers ?
What if my cassette, DAT or video is broken ?
I have some other questions